KLASS 2022 - the Khoros Learning and Success Series - was held February 22nd – March 4th.
These TNC-offered trainings were led by a Khoros instructor, Macaully Shumate. If you were unable to attend - or have joined TNC or a social media role since these were held - watch the recordings to get a comprehensive training on all the main features of the platform. If you are a long-time user, you will likely still find value in learning about recent system updates and refreshing your knowledge in areas that you may use less often, such as analytics and intelligence.
KLASS took place over two weeks, with many sessions held twice in an attempt to reach the most folks possible. We have posted one of each session on this page.
The klasses were held on zoom. The recordings are available to TNC staff via Box. For the original Zoom links with integrated transcripts - please scroll to the bottom of the list and find the links in the Box note*. Contact firstname.lastname@example.org with any questions. *Please note that these Zoom links will expire at the end of May 2022. The Box links will be available after that time.
Learn about publishing organic content and using the calendar, as well resources in Khoros Atlas. Publishing Fundamentals Recording
Topics include: Content Center, Plans, and Atlas resources. Publishing Advanced Recording
Marketing Analytics Fundamentals
Learn about the Khoros Analytics dashboards, how to duplicate and customize dashboards, using custom metrics, and Atlas resources. Marketing Analytics Recording
Learn to set up and navigate the Khoros Inbox, and learn to use workflow. Inbox Fundamentals Recording
Learn about Khoros Intelligence and discover influencers, monitor industry topics, monitor trends, and learn about Khoros Atlas resources. Intelligence Recording
KLASS Recordings on Zoom with Transcripts
Zoom hosted recordings with integrated transcripts. Find the links and passcodes in the box note. NOTE these recordings expire 90 days from Feb 22. Links to view recordings on Zoom
Use Atlas for Ongoing Learning
Atlas is our Khoros community that contains a variety of help resources including how-to articles, best practices, and more. To create an account, go to community.khoros.com and follow these steps. Once you create an account, you can access the following resources for ongoing learning:
- Marketing and Intelligence Knowledge Articles - self-serve how to articles
- Marketing Training Videos - quick how-to videos
- Intelligence Training Videos - quick how-to videos
- Product Coaching Sessions - schedule 1:1 time with a Khoros product coach
- Technical Support - submit a support ticket for technical issues
For any additional questions or feedback, please reach out via the Marketing Requests Portal.